About Us

Ruth joined Blackfriars over 15 years ago and is now Operations Director for the Hooked-on Group, where no two days are quite the same. She oversees and evaluates the operation of each restaurant, leads projects introducing new initiatives and technology across the businesses, champions sustainability, supports recruitment and training, and helps keep the group on track with health & safety and licensing compliance.

She has worked in the hospitality industry for 30 years, gaining experience across restaurants and hotels before joining the Hooked-on Group, where her passion for people, development and delivering great hospitality continues to shape her role.

In her spare time, Ruth enjoys dining in fancy restaurants when she can, as well as running, taking on fundraising challenges, reading and being the proud mum of two daughters.

Ruth’s favoured restaurateur is Danny Meyer, Founder & Executive Chairman of Union Square Hospitality Group, and she stands by his quote: “Hospitality is almost impossible to teach. It’s all about hiring the right people.”